Privacy Policy

Effective Date: 20-06-2025

1. Introduction

Tifflo Technologies ("Tifflo", "we", "our") respects your privacy and is committed to protecting the personal information you share with us. This policy outlines how we collect, use, and share information.

2. Information We Collect

We collect basic personal information from customers such as name, phone number, email, and delivery address. We also collect bank or UPI details from vendors for the purpose of processing payments.

3. How We Use Your Information

We use your information solely to:

  • Facilitate orders and deliveries
  • Share order details with vendors for fulfillment
  • Provide account-related support
  • Comply with payment processing via Razorpay
  • We do not use your information for marketing or advertising.

    4. Sharing with Third Parties

    We share customer information with vendors only for the purpose of order fulfillment. We use Razorpay for payment processing, and Google Analytics to understand platform usage (no personal data is tracked via analytics).

    5. Data Retention

    We retain customer and vendor data for the duration of service usage. If you wish to delete your data, please contact us at support@tifflo.com.

    6. Cookies and Tracking

    Tifflo uses cookies and local storage to maintain login sessions and enhance platform experience. You may clear cookies through your browser settings.

    7. Your Rights

    You may access, update, or request deletion of your account information at any time by contacting us or through your Tifflo account dashboard.

    8. Security

    We implement standard security practices to protect your data. However, no online system is 100% secure, so we encourage strong passwords and responsible use.

    9. Contact Us

    For any questions or concerns about this Privacy Policy, reach us at:
    📧 tifflo.app@gmail.com